Refund policy

14-day guarantee If you're not happy with your order, you can request a return or refund within 14 days of delivery.

How to request a return Email us at service@ollerin.com with your order number and the reason for your return. We'll confirm the details and next steps within 1–2 business days.

Conditions

• Items must be unused and in their original packaging where possible.
• Refunds are issued to the original payment method once the return is confirmed.
• If your order arrived damaged or incorrect, contact us with photos and we'll resolve it at no cost to you.

Processing time Refunds are processed within 5–10 business days after approval, though your bank or payment provider may take a few extra days to reflect it.