Shipping policy

Processing time Orders are processed within 1–3 business days before shipping.

Delivery time As a worldwide store, delivery typically takes [10–20] business days depending on your location. You'll receive a tracking number by email once your order ships.

Customs and duties For international orders, your country may charge customs fees or import duties on arrival. These are the responsibility of the customer and are not included in the item price or shipping cost.

Lost or delayed packages If your order hasn't arrived within the estimated window, contact us at service@ollerin.com and we'll look into it with the carrier.